1+ months

Senior Manager, Data Science, Customer Platforms

Capital One
Vienna, VA 22185
Towers Crescent (12066), United States of America, Vienna, Virginia


Senior Manager, Data Science, Customer Platforms


Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Data Scientist at Capital One, youll be part of a team thats leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.


**Team Description**

Digital ML is the data science and machine learning team inside Capital Ones Digital Products organization. We deliver real-time, personalized, intelligent customer experiences in Capital Ones suite of award-winning digital products, including our website, mobile app, emails, chatbot, and beyond. We partner closely with our product and engineering teams to build the data and modeling platforms crucial to delighting a combined 52 million customers each month and empowering them to manage their financial lives digitally.


**Role Description**

In Digital ML, you will work at all phases of the data science lifecycle, including:


Build machine learning models through all phases of development, from design through training, evaluation and validation, and partner with engineering teams to operationalize them in scalable and resilient production systems that serve 50+ million customers.


Partner closely with a variety of business and product teams across Capital One to conduct the experiments that guide improvements to customer experiences and business outcomes in domains like marketing, servicing and fraud prevention.


Write software (Python, Scala, e.g.) to collect, explore, visualize and analyze numerical and textual data (billions of customer transactions, clicks, payments, etc.) using tools like Spark and AWS.


**The Ideal candidate will be:**


+ Curious and creative. You thrive on bringing definition to big, undefined problems. You love asking questions, and you love pushing hard to find the answers. Youre not afraid to share a new idea. You communicate clearly and effectively to share your findings with non-technical audiences.

+ Technical: You have hands-on experience developing data science solutions from concept to production using open source tools and modern cloud computing platforms. You are not afraid of petabytes of data.

+ Statistically-minded. You have built models, validated them and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series analysis and deep learning.

+ Customer and product oriented. You share our passion for changing banking for good.


**Basic Qualifications:**


+ Bachelors Degree plus 7 years of experience in data analytics, or Masters Degree plus 5 years of experience in data analytics, or PhD plus 2 years of experience in data analytics

+ At least 3 years experience in open source programming languages for large scale data analysis

+ At least 3 years experience with machine learning

+ At least 3 years experience with relational databases

**Preferred Qualifications:**


+ PhD in STEM field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics

+ At least 1 year of experience working with AWS

+ At least 1 year of experience managing people

+ At least 5 years experience in Python, Scala, or R for large scale data analysis

+ At least 5 years experience with machine learning


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

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Posted: 2021-02-26 Expires: 2021-12-27

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Senior Manager, Data Science, Customer Platforms

Capital One
Vienna, VA 22185

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