Mgr Energy Efficiency Programs (Hybrid)

PRIMARY PURPOSE OF POSITION

Assist in the development, delivery, and management of residential energy efficiency programs as part of an ICC approved energy efficiency portfolio to ensure cost recovery and minimize performance risk. Manage the process of “Request for Proposals” and awarding of contracts to subcontractors and vendors delivering energy efficiency programs to residential customers. Coordinate with other ComEd departments providing program logistic support. Verify that products, services, and energy savings are delivered as required. Monitor, track, and provide necessary program performance data for measurement and verification purposes. Track and ensure fulfillment of applicable stipulated requirements.

Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Participate in the development of residential energy efficiency programs including evaluation of energy efficiency measures, design of programs, outreach to stakeholders, and filing of requirements.
• Manage the process of procuring services from subcontractors and vendors specializing in delivering energy efficiency programs to residential customers. This includes issuing Request for Proposals (RFP), evaluating responses, identifying best offers, obtaining legal review, coordinating with Supply Services, and awarding contracts
• Provide ongoing oversight of providers. Develop performance metrics applicable to each individual energy efficiency program and in conformance with the overall portfolio. Conduct regular subcontractor and vendor meetings and obtain progress reports to ensure expectations. Track performance and provide feedback and corrective actions as necessary.
• Manage all program communication and outreach needs. Work with Marketing to make certain that all messaging is accurate. Recruit residential partners which may include Community Action Agencies, building owners, retailers, builders, energy raters and auditors, and other Energy Efficiency Service Providers for market outreach. Conduct training as needed to expand the program delivery network.
• Prepare program status reports to accurately monitor progress toward program performance and financial goals. Ensure that Accounts Payable (invoice review, verification and check creation) and Accounts Receivable functions (audit billing) are managed according to applicable Corp. Policies and Procedures and comply with appropriate accounting and Sarbanes Oxley rules.
• Create and sustain an environment that fosters ComEd corporate values. Drive continuous improvement in quality and productivity of employees through the Performance Management Process. Counsel, develop, direct, evaluate and instruct employees. Participate in all aspects of the program implementation including evaluation of energy efficiency measures, program design, portfolio management, developing processes for program execution and developing outreach to channels that will provide services to customers. Work with Marketing promotions, Evaluation, and other teams to design a portfolio that maximizes performance.

JOB SCOPE

• Assist in planning, and subsequently implement and manage energy efficiency programs as part of a portfolio approved by the Illinois Commerce Commission (ICC). Fulfill the day-to-day requirements to serve customers participating in energy efficiency programs.
• Hire and provide daily oversight of various sub-contractors and program fulfillment vendors.
• Hire and supervise/manage program implementation team.
• Develop the necessary performance metrics and track them to ensure that programs are delivered according to ICC rules and regulations to ensure cost recovery. Ensure that Company exposure to litigation risk is minimized.
• Manage all customer relations’ issues arising out of energy efficiency programs.
• Provide data analysis and subject matter expertise in responding to ICC requests or implementation of ICC orders. This includes annual reporting of results.
• Number of personnel managed (direct): 3-6, (indirect): numerous contractors and vendors delivering programs.

• Bachelor's degree in Business or Engineering or related discipline
• 7-10 years relevant experience, with at least 7 years energy conservation / energy efficiency work experience
• A demonstrated ability to work within established budgets and deliver promised results
• A thorough understanding of regulatory oversight, utility cost recovery mechanisms, as well as regulatory energy efficiency and conservation requirements (e.g., ICC approved energy efficiency portfolio, PUC approved PA Act 129)
• An ability to communicate with and coordinate with a wide variety of professionals ranging from engineers to vendors, to subcontractors
• In lieu of degree, 9-12 years of relevant experience

PREFERRED QUALIFICATIONS

• Advanced degree in business or engineering or related discipline
• Program and contract management experience
• 3-5 years of supervisory experience
• Experience managing income-eligible offerings

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $113,600.00/Yr. - USD $170,400.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more

PRIMARY DUTIES AND ACCOUNTABILITIES

• Participate in the development of residential energy efficiency programs including evaluation of energy efficiency measures, design of programs, outreach to stakeholders, and filing of requirements.
• Manage the process of procuring services from subcontractors and vendors specializing in delivering energy efficiency programs to residential customers. This includes issuing Request for Proposals (RFP), evaluating responses, identifying best offers, obtaining legal review, coordinating with Supply Services, and awarding contracts
• Provide ongoing oversight of providers. Develop performance metrics applicable to each individual energy efficiency program and in conformance with the overall portfolio. Conduct regular subcontractor and vendor meetings and obtain progress reports to ensure expectations. Track performance and provide feedback and corrective actions as necessary.
• Manage all program communication and outreach needs. Work with Marketing to make certain that all messaging is accurate. Recruit residential partners which may include Community Action Agencies, building owners, retailers, builders, energy raters and auditors, and other Energy Efficiency Service Providers for market outreach. Conduct training as needed to expand the program delivery network.
• Prepare program status reports to accurately monitor progress toward program performance and financial goals. Ensure that Accounts Payable (invoice review, verification and check creation) and Accounts Receivable functions (audit billing) are managed according to applicable Corp. Policies and Procedures and comply with appropriate accounting and Sarbanes Oxley rules.
• Create and sustain an environment that fosters ComEd corporate values. Drive continuous improvement in quality and productivity of employees through the Performance Management Process. Counsel, develop, direct, evaluate and instruct employees. Participate in all aspects of the program implementation including evaluation of energy efficiency measures, program design, portfolio management, developing processes for program execution and developing outreach to channels that will provide services to customers. Work with Marketing promotions, Evaluation, and other teams to design a portfolio that maximizes performance.

• Bachelor's degree in Business or Engineering or related discipline
• 7-10 years relevant experience, with at least 7 years energy conservation / energy efficiency work experience
• A demonstrated ability to work within established budgets and deliver promised results
• A thorough understanding of regulatory oversight, utility cost recovery mechanisms, as well as regulatory energy efficiency and conservation requirements (e.g., ICC approved energy efficiency portfolio, PUC approved PA Act 129)
• An ability to communicate with and coordinate with a wide variety of professionals ranging from engineers to vendors, to subcontractors
• In lieu of degree, 9-12 years of relevant experience